We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to (firstname.lastname@example.org) to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (888-620-8466) for return instructions.
A 15% restocking fee will be applied to all canceled orders.
Forgotten Barrel now occupies the former Ferrara Winery, which was designated a California historic point of interest in the late 1970’s and a historic site by the city of Escondido in 1989. The winery, was established in 1886 as one of San Diego county and Southern California’s first vineyards. The winery was purchased in 1928 by George Ferrara, banking on the repeal of prohibition by President Roosevelt.
The winery reopened in 1932-33 with the passage of the 21st amendment. During the next 75 years, Ferrara Winery grew to prominence in the California wine industry. It was operated by 3 generations until 2010. Forgotten Barrel restored the historic property and opened the tasting room in 2017 and will continue to tell the story of the Ferrara family and the history of this amazing California landmark.
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