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Forgotten Barrel LLC

Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to (info@forgottenbarrel.com) to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (888-620-8466) for return instructions.

A 15% restocking fee will be applied to all canceled orders.
 

Whether you are new to wine tasting or a seasoned connoisseur, you will enjoy your tasting experience at Forgotten Barrel Winery. Our friendly Wine Servers are excited to introduce you to the wines we craft, and make suggestions suited to your taste. Forgotten Barrel offers wine made in Napa Valley as well as at our Southern California Winery in Escondido.  This allows us to purchase grapes from a variety of AVA's in order to produce high quality wine from grapes grown in different regions.


Wine is a personal experience and we believe that only you can be the judge of what you like!

 

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